Orders & Shipping
We accept online credit cards payments through our partner Paymob. We also accept cash on delivery for orders within Egypt.
If you'd like to cancel an order that you made online, please email us at info@tekotex.com within 30 minutes from placing your order and we will do our best to cancel it before it is sent.
If you are unable to process a cancellation in time, you can initiate a return once you receive your order.
If you'd like to cancel an order that you made or remove some items from your order, please email us at info@tekotex.com within 30 minutes from placing your order and we will do our best to cancel or modify it before it is sent.
If you'd like to change your shipping address, please email us at info@tekotex.com within 30 minutes from placing your order and we will do our best to change it before it is sent.
Shipping
We currently deliver across Egypt.
We currently ship all our orders via Bosta.
We send out orders within 2–5 business days after you place it. . You will receive a confirmation email with an Bosta tracking number as soon as your order is sent out.